Read the guide
Setup, AI Name, Unity handoff, and export are documented as short production workflows.
Open guideProduct support
Solve the workflow, not just the symptom.
Start with the common checks below. Send us the exact context when the issue needs a closer look.
Email support
Include ArtFlow version, Photoshop version, Windows version, and the exact step that failed.
support@artifexflow.comBefore you send a report
Four checks that answer most setup issues.
Compatibility
Confirm Photoshop 23.3+ on Windows 10 or Windows 11.
Fresh plugin state
Restart Photoshop after installation, then open ArtFlow from the Plugins menu.
External services
Gemini and TinyPNG require user-supplied keys. Core local tools do not.
Useful evidence
Attach a screenshot and copied log text where possible. Never send an API key.
Data boundaries
Your keys stay yours.
ArtFlow stores settings in local UXP storage. Visual data is sent externally only when you explicitly run a connected AI or optimization workflow. Read the privacy policy for details.